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Advice, Guidance and Support

Lancashire County Council advice and guidance for children and young people with special educational needs and disabilities and their families.

Promoting Learning and Positive Behaviour at Home

NCSE have created a Behaviour Support Pack for Children and Young People with Additional Needs to help promote learning and positive behaviour in the home. 

The aim of this Behaviour Support Pack is to support your child, you as a parent, and your family during this difficult time. This booklet is divided into 3 sections, the first two sections contain practical advice and strategies to promote learning and positive behaviour. The third section provides information regarding behaviour in crisis.

If you need guidance or support, please see below.


Mental Health:

Urgent Advice from the Child and Mental Health Service (CAMHS) - 01253 957160 

CASHER (mental health support out of hours) - 07810696565


NHS advice and support

Use the link below for NHS guidance, advice and information on NHS services.

Other Health Issues: 

If it's not an emergency go to; call a pharmacist for advice on medicines or common problems; use phone, online services, or apps to contact your GP surgery or other NHS services. 

In an emergency call 999; find your nearest A&E

Safeguarding and Child Protection:

If you are concerned about a child Call  0300 123 6720 or out of hours 0300 123 6722.

If you think a child is in immediate danger – don't delay call the police on 999.


If you'd like to read more about health concerns, visit the to read about conditions, symptoms and treatment information and to find out how your medicine works, how and when to take it, and possible side effects.


We all have a duty to protect children and young people from harm caused by neglect or abuse. This includes investigating any allegations that a child might be being neglected or abused, and if necessary take appropriate action to protect the child.

We have shared voucher codes with parent-carers by email. If you are elgible for free school meals, please check your emails, including your junk and clutter folders, to receive your free school meal voucher code. If you have any issues please contact us.

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